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Desktop Support Technician

Kforce has a client in search of a Desktop Support Technician in Devens, Massachusetts (MA).Summary:The Associate Administrator - Client Technologies will implement all client technologies. The candidate will maintain, administer, and support the company desktop environments and client management suites. They will also maintain, administer, and support facility IS infrastructure.Job Responsibilities:
Provides support of all PC, network, and Server hardware and software applications included but not limited to: Lotus Notes, MS Outlook, MS Office, Virtual Desktop, Junos Pulse, Active Directory, LANDesk Application Deployment, MDT Imaging for PCs, Cisco Network Hardware, Facility Cabling, RF Equipment, and various end user applications and computing devices; Receives direction for more complex issues from Lead Administrators or management
Provides troubleshooting. Assists with product evaluation, selection, deployment, and use
May participate in the testing and evaluation of new desktop packages and implements prototypes
Provides setup, deployment, and support of mobile devices
Monitors on-site IS Systems, including backups, UPS, and server/network equipment
Provide remote support for facilities and associates
Maintain, support, and configure warehouse and/or office devices (Printers, RF Units, Terminals, etc.)
Engages with external vendors for support and services
Conducts end user training and learning sessions with associates
Assists in technology planning and budgeting, maintenance of technical documentation, and identification of process improvement opportunities
Maintains listing of spare inventory and electronic waste
Performs other duties as assigned
To be considered for this position, candidates must have experience in a similar role or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed. Relevant education and/or training will be considered a plus. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Compensation Type: Hours


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